Your 14-day SoTrustworthy trial begins the exact moment you complete the initial account sign-up form and click "Create Account." You receive full access to all features—including automated SMS workflows, CRM integrations, and review throttling controls—immediately upon activation. You do not need to wait for business approval or carrier verification to start exploring your dashboard and configuring your account.
The Exact Moment Your Trial Clock Starts
Your trial operates on a precise 336-hour countdown (14 full days) starting from the exact minute you create your account login.
For example, if you sign up on a Tuesday at 9:15 AM EST, your trial runs through two Tuesdays later, ending at 9:15 AM EST on Day 14.
We measure trial duration in real-time hours, not calendar days, ensuring you get the full 14 days of access regardless of what time zone you operate in or what time of day you register.
You can verify your exact trial status, end date, and remaining hours at any time by logging into your SoTrustworthy account and visiting the Account & Billing tab in your main settings menu.
What Is Included During Your 14-Day Trial
We do not lock advanced features behind paywalls during your trial period. We want you to test the platform using the exact workflows you will rely on to collect Google reviews for your business every day.
During your 14 days, you have complete access to:
- SMS-First Review Workflows: Send direct, high-converting text messages to your recent customers requesting feedback on Google.
- Jobber & HubSpot Integrations: Connect your existing field service management software or CRM to automatically trigger review requests when jobs are marked complete.
- Review-Request Throttling: Prevent customer fatigue and comply with platform activity rules by pacing how many requests go out automatically each day.
- Opt-Out & TCPA Compliance Tools: Built-in automatic keyword handling (such as "STOP" or "UNSUBSCRIBE") to maintain full legal compliance with telecommunications standards.
- Multi-Platform Plan Previewing: Test features associated with our Starter, Growth, and Pro plans so you know exactly which tier fits your business volume before you pay.
SoTrustworthy strictly adheres to Google review policies and FTC regulations on customer reviews. We never support "review gating"—the illegal practice of filtering unhappy customers away from public review sites. All customer requests sent during your trial point directly to your public Google Business Profile.
How Phone Carrier Verification (A2P 10DLC) Affects Your Trial
Because SoTrustworthy uses high-deliverability text messaging to prompt customers for reviews, all business SMS traffic in the United States must comply with mobile carrier registration rules known as A2P 10DLC (Application-to-Person 10-Digit Long Code).
For a complete breakdown of carrier requirements, you can review the Twilio A2P 10DLC guidelines and FCC TCPA rules.
Here is how carrier registration interacts with your 14-day trial clock:
1. Account Setup Begins Instantly
Your trial clock starts as soon as you sign up, even while your messaging profile is being submitted to U.S. mobile carriers for approval.
2. Enter Your Business Info Immediately
To avoid spending your 14-day trial waiting for carrier clearance, complete your Business Details section during your first login. You will need your legal business name, physical address, and Employer Identification Number (EIN) or business registration details.
3. Testing While Verification Processes
While mobile carriers clear your brand (which typically takes 1–3 business days), you can fully set up your account: connect your Jobber or HubSpot account, draft custom text message templates, establish review throttling rules, and test internal system workflows.
If carrier approval takes longer than expected due to external carrier backlogs, our support team can adjust your trial expiration date to ensure you have adequate time to send live text messages before making a purchasing decision.
Comparing Plans During Your Trial
During your trial, you can test features standard across all three of our primary subscription plans:
| Feature | Starter Plan | Growth Plan | Pro Plan |
|---|---|---|---|
| Ideal For | Solo operators & micro-teams | Growing service businesses | Multi-location & enterprise |
| Automated Job Integration | Jobber & Zapier | Jobber, HubSpot & Zapier | All Integrations + Custom API |
| Core Delivery Channel | Automated SMS | Automated SMS + Email | Automated SMS + Custom Sequences |
| Request Throttling | Standard daily limits | Advanced volume controls | Custom rate limits per location |
| Compliance Management | Automated STOP processing | Automated STOP processing | Automated STOP processing |
You do not need to lock yourself into a specific plan on Day 1. You can adjust your target plan selection inside your billing dashboard at any point during the 14-day trial period.
What Happens When Your Trial Ends?
We believe in transparent pricing with zero surprise charges. Here is what happens when Day 14 arrives:
If You Added Payment Information
If you selected a plan (Starter, Growth, or Pro) and entered your credit card details before the 336-hour timer expires, your paid subscription will automatically begin at the exact end of your trial. Your automated review requests, CRM triggers, and SMS campaigns will continue without interruption.
If You Did Not Add Payment Information
If your trial ends without a payment method on file, your account will pause. Here is what happens to your system when paused:
- Automated Triggers Pause: No new SMS review requests will be sent to your customers, even if new jobs are marked complete inside Jobber or HubSpot.
- Data Is Preserved: Your settings, connected integrations, message templates, and historical review logs remain safely stored in your dashboard.
- Queued Requests Freeze: Any requests scheduled inside your throttling queue will hold in place rather than sending or deleting.
You can reactivate a paused account at any time simply by choosing a plan and entering a payment method under Account & Billing.
3 Steps to Get the Most Out of Your 14-Day Trial
To make sure you get measurable business results (more real Google reviews) before your trial ends, we recommend taking these three steps on Day 1:
- Connect Your Service Software: Go to Integrations and link your Jobber or HubSpot account. Setting up automatic triggers means you do not have to manually upload spreadsheets or remember to send texts after a long day in the field.
- Set Your Throttling Rules: Navigate to Settings > Review Rules to dictate how many text messages can go out per hour or day. Throttling ensures your customer review velocity looks organic to Google's algorithm.
- Submit Your EIN for Fast Carrier Approval: Complete your profile details right away so mobile carriers can approve your business text line, allowing you to send live review requests directly to recent customers' mobile phones within your first few days.
Next Steps
- Check Your Trial Expiration Date: Log into your dashboard and click Account & Billing to view your live countdown timer.
- Connect Your Jobber or HubSpot Account: Visit our integration guide to learn how to set up automated review triggers upon job completion.
- Complete Business Verification: Submit your EIN and business contact details under Company Profile to start carrier clearance immediately.
Ask every customer for a review—without review gating.
SoTrustworthy sends a compliant, perfectly-timed review request to every customer after the job — no filtering, no gating, just more honest 5-star reviews on Google.
