SoTrustworthy
Comparisons

Jobber Reviews vs. SoTrustworthy: What Is the Difference?

SoTrustworthySoTrustworthy Team·2 min read

Quick Answer

Jobber Reviews is a $39/month add-on that lets Jobber users send automated review request emails after a job is closed. SoTrustworthy is a standalone platform focused on SMS review requests, reminders, reply automation, and integrations beyond Jobber (HubSpot, Google Business Profile, and more). If you already use Jobber and only want email review requests, Jobber Reviews is a fine built-in choice. If you want SMS-first outreach, multi-source review growth, and tools that work whether or not you use Jobber, SoTrustworthy is the broader option.

What Jobber Reviews Includes

Jobber Reviews is Jobber's own add-on for Home Service Pros. According to Jobber's help center, it:

  • Sends automated review request emails after a job is closed
  • Pulls the customer's name and job details from Jobber automatically
  • Links directly to your Google Business Profile
  • Costs $39/month as an add-on on top of your Jobber subscription

It is tightly integrated with Jobber, which is its biggest advantage. It is also limited to Jobber customers and to email as the delivery channel.

What SoTrustworthy Includes

SoTrustworthy is a standalone review growth platform. It offers:

  • SMS-first review requests. Text messages see ~98% open rates versus roughly 20% for email, which is why we lead with SMS.
  • Automated follow-up campaigns with configurable delays and reminders.
  • Integrations with Jobber and HubSpot (read-only OAuth), plus manual entry and CSV import.
  • Delivery logs for every message sent, including provider IDs and status.
  • AI-assisted reply drafting for responding to Google reviews.
  • Works whether or not you use Jobber. If you switch CRMs, your review program does not have to restart.

Side-by-Side

Feature Jobber Reviews SoTrustworthy
Channel Email SMS (primary)
Requires Jobber Yes No
Automated reminders Limited Yes, configurable
Works with HubSpot No Yes
Review reply tools No Yes (AI-assisted)
Delivery logs Basic Full per-message logs
Price $39/mo add-on See pricing

Who Should Pick Which

Pick Jobber Reviews if: you are already deep in Jobber, you are fine with email-only outreach, and you do not want a second tool.

Pick SoTrustworthy if: you want SMS as the primary channel, you use (or plan to use) HubSpot alongside Jobber, you want reply tools and delivery logs, or you want a review program that is not tied to a single CRM.

Ask every customer for a review—without review gating.

SoTrustworthy sends a compliant, perfectly-timed review request to every customer after the job — no filtering, no gating, just more honest 5-star reviews on Google.